Doordash driver slings insults at customer for a $5 tip even though the total order was only $25.
A Heated Encounter
Food delivery apps have become an integral part of our lives, especially during the global health crisis when staying indoors became the norm. And the issue of tipping has been a hot topic of discussion in light of this.
A DoorDash delivery driver’s heated encounter with a customer has reignited the debate.
‘This is a Nice House For a $5 Tip’
The incident, captured on the customer’s Vivint smart doorbell camera, occurred on June 2 and quickly went viral after being shared on various social media platforms.
Confrontation Over a $5 Tip Remark
In the footage, the delivery driver can be seen handing over a pizza to the customer before making a snide remark: “I just wanna say, this is a nice house for a $5 tip.”
Surprised by the comment, the customer responds politely, “You’re welcome!”
The Driver Curses at the Customer
However, the driver doesn’t stop there and retorts with an offensive comment before leaving the scene.
According to TikToker NoahGlenCarter, the customer’s order amounted to $20, making the $5 tip approximately 25% of the total order value.
Tipping Culture in the US
Tipping culture in the United States is a deeply ingrained social practice that often sparks debates and discussions.
Customary Practice Across Service Industries
Unlike in many other countries where service charges are included in the bill, tipping in the U.S. is considered customary and expected for various service industries, including restaurants, bars, hotels, taxis, and delivery services.
Typically This Tip is Good
It is generally understood that tipping serves as a way to acknowledge and reward good service, with standard tipping rates ranging from 15% to 20% of the total bill.
Should Customers Foot the Bill?
The topic of tipping has garnered attention in recent years, prompting discussions on fair wages for service workers, the impact of tipping on income disparities, and the ethical implications of relying on customers’ generosity to supplement workers’ wages.
People Online Were Outraged
The driver’s disrespectful behavior has sparked a wave of outrage across various social media platforms, with many expressing their dissatisfaction with his handling of the situation.
Should Be Fired for His Unprofessional Conduct
Some viewers deemed his actions incredibly rude and argued that he didn’t deserve even the $5 tip. They called for him to be fired for unprofessional conduct.
Some Defended the Driver
Others, however, defended the driver, stating that the $5 tip was inadequate considering the effort and expenses associated with food delivery.
They argued that although 25% may seem acceptable, it may not sufficiently compensate drivers for their work, especially when factoring in fuel costs and the time spent delivering the order.
Should Customers Be Expected to Tip?
The incident has once again ignited the ongoing debate surrounding tipping culture. Many question what is considered an appropriate tip and whether customers should be expected to provide more than the total order amount.
Drivers Need to Foot the Bill for Car Costs
Supporters of the driver argue that delivery drivers should be treated differently when it comes to tipping, taking into account the additional costs they incur to bring food to customers’ doors.
Has Tipping Gotten Out of Hand?
As the video continues to circulate online, opinions remain divided. Some believe the driver’s reaction was unwarranted and disrespectful, while others empathize with his frustration.
Appreciation to Delivery Drivers
The incident serves as a reminder of the ongoing challenges and discussions surrounding tipping practices, leaving us to ponder the best way to show appreciation for the services provided by delivery drivers.
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Featured Image Credit: Shutterstock / rblfmr. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.