A waterpark worker took to Reddit recently to tell their story of dealing with an entitled woman at work.
Rules Are Rules
Kurt, a 19-year-old male employee, at a waterpark.
He recently had an altercation with a mother and her daughter. He was working at the play structure on the kid’s side of the Park, where his job was to ensure that kids went down the slide only when it was safe to do so.
A Valued Employee
He’s a hardworking employee who has received employee of the month twice in the single year that he has worked at the park.
Kids Breaking Rules
Kurt’s not particularly fond of kids but can handle them well enough.
However, his job can get quite challenging at times, especially when kids break the rules. And this was precisely what happened…
While he was on duty, a girl broke the rules multiple times, including going down the slide headfirst, despite being told not to. She was putting other swimmers at risk and almost hit some other kids with her dangerous antics!
He’d warned her three separate times and explained the importance of following the rules, but she carried on breaking them. Per Park rules, Kurt had to ask her to leave the slide after her third offense.
Enough Is Enough
So when she returned to the slide and tried to go down it again, he had to step in her way and inform her that she could not go down anymore. This caused the girl to become upset, and she left the slide in a huff.
Kurt had no choice but to kick her off the slide. When she came back up holding her mother’s hand, he knew that he was in for a difficult conversation.
At first, the mother was calm and asked Kurt why her daughter couldn’t go down the slide. He explained to her that the girl had broken the rules three times and that it was necessary to remove her from the slide.
However, this mother wasn’t satisfied with this explanation and kept repeating that her daughter was only four years old.
Kurt tried to explain to her that the rules applied to everyone, regardless of their age, but the mother was having none of it. She started getting closer and closer to Kurt, and before he knew it, she was only an inch away from his face.
Aggressive and Intimidating
As a gay man with a history of trauma, this was an incredibly uncomfortable situation for Kurt. He had severe anger issues, and he could feel himself getting increasingly tense as the woman started hurling homophobic slurs at him.
He tried to keep his cool, but it was getting harder and harder by the second.
Trying to Stay Cool
Despite his attempts to remain calm, the woman’s behavior was unacceptable.
Kurt told her that he was only doing his job and that her behavior was rude and uncalled for. The woman finally backed off and went to speak to his manager.
Unfortunately, the manager wasn’t on Kurt’s side. This nightmare woman had told him that Kurt had ASSAULTED her Daughter! And the manager’s response was to immediately ask him if he was guilty!
Kurt denied the charge. Still, the manager didn’t believe him and decided to check the security cameras.
Luckily for Kurt, the footage showed that he had done nothing wrong. He had simply removed the girl from the slide after she had broken the rules three times, which was his job.
The manager apologized to Kurt and told him he had done the right thing, but it was little consolation after what happened.
What Goes Around Comes Around
That was until this nightmare woman reared her head again. She was still complaining about Kurt to the manager when he noticed something strange. When asked to show her day pass, she refused!
When she relented and gave the manager her pass, it turned out that it had expired the day before, but she just hadn’t left the hotel! This was music to Kurt’s ears!
Escorted Off the Premises
He was overjoyed when the manager told Kurt to escort them off the premises! He had the privilege of escorting this nightmare customer to her room, waiting outside while they packed, and then escorting them out of the building!
She was swearing at Kurt the whole way out of the park. And In front of her four-year-old.
He Couldn’t Resist the Final Word
When she got in her car, Kurt couldn’t resist getting one last witty comment in. He said, “Thanks for coming to the park! Feel free to never come again!” He had the biggest grin on his face.
The rest of the day was a blur for Kurt. His manager praised him for how he acted, and the day passed uneventfully. Kurt will never forget that encounter with this angry mom, but now he can look back on it and laugh.
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